Sunday, 25 August 2019

Follow Up on Echo Feet

Just a quick note to follow up on my earlier post about the echo feet for the Handiquilter Sweet 16. Long story short and as explained in that post, I had a ‘dud’ echo feet set. I did get the whole lot exchanged and here you can see what a difference the new set makes:

My original 3/8in echo foot
New 1/2in echo foot
As you can see in the picture on the left, my original echo foot was in the way of the needle bar. Upon closer inspection with the woman at the local HQ group we discovered that the neck of the foot was uneven (see earlier post). Initially we only exchanged the 3/8in echo foot but when I got home and looked at my other echo feet they were all the same.
The other day then I got the whole lot exchanged...on the right you can see the difference in how the new echo feet are sitting (I took a picture of the red, 1/2in foot only, but the new ones are all the same). The needle is centred and they all have a little bit of space between the needle bar and the foot. Now that is what I call excellent customer service! Very happy that I followed this up. It was only when I needed it for an entire quilt where accuracy was an issue that I actually noticed this.


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